Zendesk Integration With Magento

For a good business, you need to provide a good customer service in-order to maintain a good customer-relationship. Zendesk is application which takes care customer communication for your site, not only this but it also provide customer to communicate from anywhere: your website-sore, email, phone, Twitter, Facebook, and chat and turns it into a ticket. Zendesk makes your support team task much easier to get all details at one place starting from get storing customer queries/complains, send the tickets to appropriate person within organization, collaborating with external agency within the same thread. The below post describe the detail Integration of Magento and Zendesk.

Getting Started with Integration Process:-
For the integration you need to install the Zendesk modules for Magento, which you can download from the link: http://www.magentocommerce.com/magento-connect/zendesk-9010.html. Make sure to choose the extension according to the Magento edition you are using.